RevUp Privacy Policy

Thank you for visiting the RevUp Software Inc (“RevUp”, “we,” or “us”) website or using our service (our “Service”) that we provide to the subscribing client (the “Subscribing Client”) who has provided you with an account under the terms of our Service Agreement with the Subscribing Client (the “Service Agreement”) and the Terms of Use that apply to users with accounts (“Terms of Use”). This Privacy Policy (the “Policy”) describes the information that we gather from or about you, how we use and disclose such information, and the steps we take to protect such information.

By visiting this website or using the Service, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the RevUp Terms of Use.

The information we collect:

  • User-provided Information. When you enter your contact information into our website or use the Service, you may provide and we may collect what is generally called “personally identifiable” information, or “personal information,” which is information that specifically identifies an individual. Examples of personal information include name, email address, mailing address, mobile phone number, and credit card or other billing information. Personal information also includes other information, such as date of birth, geographic area, or preferences, when any such information is linked to information that identifies a specific individual.
  • “Cookies” Information. When you visit our website or use the Service, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to use the Service.
  • “Automatically Collected” Information. When you use visit our website or use the Service, we may automatically record certain information from your device. This “automatically collected” information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users.
  • Contacts Services. If you have an account on the Service through a Subscribing Client, you may use the Service to access, upload, and use your address books or contacts lists for certain services provided by third parties (each, a “Contacts Service”), such as Microsoft Outlook, Google GMail, or other similar services. By doing so, you may choose to authorize a Contacts Service to provide personal information or other information to us to use on your behalf. If you authorize us to connect with a Contacts Service, you may authorize us to access and store your Contacts Service account information (including your name, email address(es), and other contact information), information contained in your Contacts Service address books or contact lists and other information that the Contacts Service makes available to us. As described below, this information is used and disclosed only in accordance with this Privacy Policy, the Service Agreement and the Terms of Use. You should check your privacy settings on each Contacts Service to understand and change the information sent to us through each Contacts Service. Please review each Contacts Service’s terms of use and privacy policies carefully before using their services in connection with our Service.
  • Information from Other Sources. We may obtain information, including personal information, from other third parties not described above. If we combine or associate information obtained from third parties with personal information that we collect through the Service, we will treat the combined information as personal information in accordance with this Policy.

How we use the information we collect.

We use information we collect on the Service in a variety of ways in providing the Service and operating our business, including the following:

  • We use the information that we collect on the Service to operate, maintain, enhance and provide all features of the Service, to provide services and information that you request, to respond to comments and questions, to otherwise provide support to users, to understand and analyze the usage trends and preferences of our users, to improve the Service, and to develop new products, services, feature, and functionality.
  • We may use your email address or other information we collect on the Service to contact you for administrative purposes such as customer service, intellectual property infringement, site maintenance, or similar purposes.
  • We may use “cookies” information and “automatically collected” information we collect on the Service to: (i) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Service; (ii) monitor aggregate website usage metrics such as total number of visitors and pages viewed; and (iii) track your use of the Service for Service administrative purposes.

When we disclose information.

Except as described in this Policy, we will not disclose your information that we collect on the Service to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:

  • We work with third party service providers to provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to or process your information as part of providing those services for us. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.
  • We may make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
  • We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
  • We also reserve the right to disclose your information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
  • Information about our users, including personal information, may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

Your Choices

You may decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You may contact us at support@revupsoftware.com to request that we update or correct your account information or any other personal information we hold about you, or to request that we delete any information about you or your contacts that we have obtained from a Contacts Service, or we may provide a way for you to do that yourself; note that if your information has come to us from a third party source we won’t be able to correct it at the source. When your account is deactivated, RevUp will delete your information and information about your contacts that we have obtained from a Contacts Service. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for data backup, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

Third-Party Services

The Service may contain features or links to Web sites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

Data Security

We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of personal information that we collect and maintain. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

If we learn of a data security incident that compromises or appears to compromise your personally identifiable information, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice through the Service if a data security incident occurs.

International Users

The Service is hosted in the United States and is intended for users located within the United States. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service. By providing any information, including personal information, on or to the Service, you consent to such transfer, storage, and processing.

Changes and Updates to this Policy

We may update this Policy from time to time. If we modify this Policy, we will make it available through the Service, and indicate the date of the latest revision. We will make reasonable efforts to notify you if the modifications materially alter how our privacy practices affect you. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of this Policy.

Our Contact Information

Please contact us with any questions or comments about this Policy, your personal information, our use and disclosure practices, or your consent choices by email at privacy@revup.com.

RevUp Software Inc
805 Veterans Blvd Suite 300
Redwood City, CA 94063

Last Updated: November 25th, 2014

About RevUp

RevUp Software is a Silicon Valley-based SaaS start-up that designs tools to help non-profits, academic institutions, and political organizations leverage data analytics and social media to meet and exceed their fundraising goals.

Copyright © 2017 RevUp Software. All rights reserved. | 805 Veterans Blvd Suite 300 · Redwood City, CA 94063 · USA | (415) 231-2315

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